Leading MSP scales its data protection business and achieves -30% TCO savings
By scaling its data protection business with Scality, Somerville gives customers peace of mind while decreasing operational costs.
As a leading Australian company in end-to-end network solutions, Somerville has decades of experience providing resilient, readily-available data storage for customers. The firm offers a cloud service to backup and protect customer data, powered by Veeam backup software.
But as Somerville’s data protection practice grew, customers’ storage requirements grew with it, making it harder to keep up.
Lack of data storage scalability
Too many silos
Worries about restoring customer data
There were other concerns, too. Running out of storage made it harder to onboard new customers, which limited their ability to increase revenue and scale. “We had multiple arrays in different data centers,” Craig says. “Every time a new customer joined, we’d face not having enough storage to onboard them.”
“Having customer data spread across different arrays meant they had to split data sets, causing data silos. “It became especially challenging when we had a customer’s data sitting on one array, and we ran out of space on that array. We had to split data sets and that became really messy,” Craig says. On top of all of that, keeping everything running smoothly was becoming stressful and expensive for the team.
“We were spending increasing amounts of labor and man-hours trying to keep all platforms operational while scaling.”
Scality RING S3 object storage
Hewlett Packard Enterprise
Apollo 4200 system
Veeam Backup & Replication
+ Veeam Backup for Microsoft 365
Scality + HPE + Veeam = scalable, secure, cost-effective
To scale the data storage services Somerville offers, the company implemented a petabyte-scale Scality RING stretched across three sites in Sydney and Melbourne (for zero RPO/RTO site protection) on HPE Apollo 4200 servers. Since the initial deployment, they’ve doubled capacity and are looking to add more workloads to expand their customer offerings.
Veeam writes backup data to Scality RING over the S3 API. This data is immediately protected with object lock, guaranteeing immutability and unbreakable ransomware protection. The delivery of Scality S3 object storage with HPE GreenLake provides scalable performance and pay-as-you-grow flexibility.
The solution helps Somerville manage unlimited amounts of data with reduced risk, easier management, and at lower cost for both them and their customers.
Instead of worrying about data silos, Somerville manages all customer data from a single pane of glass. “Scality gives us worry-free capacity expansion to any level of capacity and performance. We can now scale out all customer data on one platform, which is fundamentally important for us.” Craig says.
Somerville and their customers get a geographically dispersed, highly resilient solution with zero RPO/RTO, 100% availability and 14 nines of durability. All for a fraction of the effort they needed previously:
“We have one engineer who manages the platform day-to-day,” Craig says. “He spends more time on improvements and developing the platform than the time the entire team used to spend just keeping the lights on. It’s completely changed the way we manage the data protection practice.”
Scality’s immutable object storage extends Veeam’s enterprise-grade capabilities, ensuring Somerville’s total confidence in their ability to keep customer data secure and safe from ransomware exfiltration, modification or destruction.
One of Somerville’s customers recently faced a situation where a hacker managed to lock all of their on-prem data. Thanks to Scality, Craig and his team were able to recover all 19 of their servers within a single weekend.
“Without immutability, chances are the customer would have lost all their data,” Craig says.
“Scality allowed us to restore that data off the Scality platform quickly, and then back into production with as minimal a time frame as possible…Life would’ve been vastly different for the customer if we didn’t have the Scality platform sitting underneath their backups.”
And finally, without access and egress fees, Scality also allows Somerville to compete with hyperscalers like AWS, giving their Australian customers an affordable alternative to the public cloud that keeps their data in-country.
Faster customer onboarding
~30% TCO savings
Peace of mind
Worry-free restoration of customer data
More business and greater peace of mind at lower cost
With Scality object storage, Somerville has seen strong growth in their data protection business, while at the same time achieving savings of around 30%.
“The migration onto the Scality platform enabled us to scale our data protection business and, as a result, grow our client base,” Craig says. “It also allowed us to streamline the backend of the business, so we could decrease the cost of operating and maintaining the platform.”
In the past year, Scality has helped Somerville save valuable customer data on several occasions:
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