CUSTOMERS & SERVICE PROVIDERS & NEOCLOUDS
Rackspace creates infrastructure asset efficiencies and meets SLAs with Scality RING
About Rackspace Technology
A true leader in managed hosting and cloud services, Rackspace Technology has been innovating since its start in 1998. Regularly found on lists of best companies to work for, its hardworking staff ("Rackers") are proud of their culture and of the Fanatical Support® they deliver — and Rackspace expects the same high level of support from the vendors behind its infrastructure.
With storage demands from more than 4 million email accounts continuing to grow, Rackspace needed to increase reliability and scalability while cutting costs — without compromising the availability of data and service behind its 100% guarantee to customers.
Scality RING cut Rackspace's TCO by 45%, replaced a long-RPO/RTO DR configuration with a highly resilient active/active multi-site system at near-zero RTO/RPO, and let them vacate an entire Texas data center, saving millions in lease fees.
The Challenge
Cutting costs for 4+ million accounts without compromising availability
With storage demands from more than 4 million email accounts continuing to grow, Rackspace needed to increase reliability and scalability while cutting costs — without compromising the availability of data and service behind its 100% guarantee to customers.
In a business where price often leads the decision-making process, managing costs is critical to competitiveness. When Rackspace decided to pursue broader segments of the market for email hosting, they looked for ways to cut costs without compromising the other critical requirement: availability of data and service.
With their clients' complete satisfaction at the heart of their decision-making process, Rackspace doesn't take infrastructure decisions lightly. As the storage demands of more than 4 million accounts continued to increase, Rackspace decided to review their email back-end infrastructure. Why not take an opportunity to try to increase reliability and scalability — while lowering costs — if they had to make a change?
Solution
One vendor out of 23 met Rackspace's operational and survivability standards
Armed with an ambitious list of key requirements for performance, operability, survivability and management, Rackspace identified 23 software-defined storage vendors to put to the test. Only one met their high bar — Scality. Scality RING was the only solution that met Rackspace's operational and survivability standards, so the choice was clear.
We consider software-defined storage to be critical to our strategy for its growth potential, data center efficiency and efficient — and flexible — use of assets.
Dan Shain
Director, R&D, Rackspace Cloud Office
The Results
45% lower TCO, near-zero RTO/RPO — and an entire data center vacated
Infinite scalability
Resilience, availability & reliability
Low TCO
Storage growth is continuous; Scality RING easily scales without limits or interruptions.
Scality RING makes the company's 100% availability promise possible, even through expansions, upgrades and the loss of a data center.
Scality RING was the only tested solution to shine on all measures — taking Rackspace from a less than optimal DR-configuration with long RPO/RTO to a highly resilient, active/active, multi-site object storage system with near zero RTO/RPO.
Rackspace has seen a 45% reduction in TCO due to substantial Capex and Opex savings, and they're also seeing significant secondary benefits of their move to Scality RING. One of the top "secondaries" was thanks to the small footprint — they've been able to vacate an entire data center in Texas, saving millions of dollars in lease fees.
General benefits are netting big payoff as well — faster onboarding of customers because expansion is easy and painless, reallocation of personnel to new priorities because the administrative work is significantly reduced, and a clear path for growth.
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