CUSTOMERS & SERVICE PROVIDERS & NEOCLOUDS
Leading MSP scales its data protection business and achieves 30% TCO savings
About Somerville (Attura)
As a leading Australian company in end-to-end network solutions, Somerville has decades of experience providing resilient, readily-available data storage for customers. The firm offers a cloud service to backup and protect customer data, powered by Veeam backup software.
As Somerville's data protection practice grew, siloed, hard-to-scale storage made customer onboarding slow and costly and left the team worried about restoring customer data quickly and reliably in the face of threats.
Somerville achieved roughly 30% TCO savings, faster customer onboarding and immutable ransomware-proof backups — recovering one customer's 19 locked servers in a single weekend.
The Challenge
Growth outpaced the platform — silos, slow onboarding and sleepless nights
Lack of data storage scalability — making new customer onboarding slow and costly
Too many silos — jeopardizing efficient forecasting and scaling
Worries about restoring customer data — quickly and reliably in the face of threats
But as Somerville's data protection practice grew, customers' storage requirements grew with it, making it harder to keep up.
There were sleepless nights. We engineered everything as securely as we could. We micro-segmented and did everything to keep customers safe. But often, a customer's data and the security of that data is beyond our control if we're not controlling their server platforms.
Craig Somerville
CEO and Founder, Somerville
Data protection isn’t just important; it’s essential. If someone hit us with ransomware and encrypted our systems, then we’d have a big problem. We’d risk production, compliance, and customer trust.
Craig Somerville
CEO and Founder, Somerville
Solution
Scality + HPE + Veeam = scalable, secure, cost-effective
To scale the data storage services Somerville offers, the company implemented a petabyte-scale Scality RING stretched across three sites in Sydney and Melbourne (for zero RPO/RTO site protection) on HPE Apollo 4200 servers. Since the initial deployment, they've doubled capacity and are looking to add more workloads to expand their customer offerings.
Scality RING S3 object storage
Veeam backup software
HPE Apollo 4200 servers
Petabyte-scale deployment across three sites
From an operational perspective, bringing a customer in is far easier now than it would’ve been prior to Scality. Scality works hand in hand with the Veeam Availability Suite, which allows us to enable a customer onto the platform much more quickly and smoothly than before.
Craig Somerville
CEO and Founder, Somerville
Veeam writes backup data to Scality RING over the S3 API. This data is immediately protected with object lock, guaranteeing immutability and unbreakable ransomware protection. The delivery of Scality S3 object storage with HPE GreenLake provides scalable performance and pay-as-you-grow flexibility.
The solution helps Somerville manage unlimited amounts of data with reduced risk, easier management, and at lower cost for both them and their customers. Instead of worrying about data silos, Somerville manages all customer data from a single pane of glass. "Scality gives us worry-free capacity expansion to any level of capacity and performance. We can now scale out all customer data on one platform, which is fundamentally important for us." Craig says.
We keep a 14-day immutability program running on all customer backups. I can't articulate how important the immutability feature has been as a service provider selling data storage services.
Craig Somerville
CEO and Founder, Somerville
Somerville and their customers get a geographically dispersed, highly resilient solution with zero RPO/RTO, 100% availability and 14 nines of durability. All for a fraction of the effort they needed previously: "We have one engineer who manages the platform day-to-day," Craig says. "He spends more time on improvements and developing the platform than the time the entire team used to spend just keeping the lights on. It’s completely changed the way we manage the data protection practice."
Scality's immutable object storage extends Veeam's enterprise-grade capabilities, ensuring Somerville's total confidence in their ability to keep customer data secure and safe from ransomware exfiltration, modification or destruction. And without access and egress fees, Scality also allows Somerville to compete with hyperscalers like AWS, giving their Australian customers an affordable alternative to the public cloud that keeps their data in-country.
The Results
More business and greater peace of mind at lower cost
Faster customer onboarding
~30% TCO savings
Peace of mind
Faster customer onboarding with seamless scalability
~30% TCO savings and strong revenue growth in their data protection business
With Scality object storage, Somerville has seen strong growth in their data protection business, while at the same time achieving savings of around 30%. "The migration onto the Scality platform enabled us to scale our data protection business and, as a result, grow our client base," Craig says. "It also allowed us to streamline the backend of the business, so we could decrease the cost of operating and maintaining the platform."
Data loss for any organization is a disaster. And there have been a number of occasions in the last 12 months where being able to rely on Scality has been really valuable for us. Not only from a cyber attack perspective, but also when customers had an equipment failure and lost a number of servers. The ability to restore that data quickly and efficiently is absolutely the value proposition that Scality offers.
Craig Somerville
CEO and Founder, Somerville
One of Somerville’s customers recently faced a situation where a hacker managed to lock all of their on-prem data. Thanks to Scality, Craig and his team were able to recover all 19 of their servers within a single weekend. "Without immutability, chances are the customer would have lost all their data," Craig says. "Scality allowed us to restore that data off the Scality platform quickly, and then back into production with as minimal a time frame as possible…Life would’ve been vastly different for the customer if we didn’t have the Scality platform sitting underneath their backups."
For every MSP holding data on behalf of customers — and even the CIO of an enterprise organization whose responsibility is to ensure that they protect the organization's data — Scality's immutability features and resilience features are absolutely critical.
Craig Somerville
CEO and Founder, Somerville
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