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icon-double-hex CUSTOMERS & SERVICE PROVIDERS & NEOCLOUDS

IT outsourcer boosts efficiencies and cuts costs as it transforms into SaaS company — passing a 25% backup cost reduction to customers

about About Centric

To remain competitive, Netherlands-based IT outsourcing company Centric initiated a significant business transformation, evolving from a traditional hardware and software reseller to a managed services provider. As customers started using more cloud-based services, Centric rose to the challenge of offering a hybrid solution, bringing cloud and on-prem services together.

 

Centric's aging storage environment was plagued by disk drive failures, capacity worries and backup compute constraints that forced a small IT team into overtime and threatened its shift to a services-based business model.

 

The new Scality RING and HPE platform delivers 0% downtime, frees up 33% of staff for new projects, and enables a 25% backup cost reduction passed on to Centric's customers.

Scality-casestudy-centric

flag The Challenge

Disk failures and overtime were blocking the shift to services

Pulling the plug on the old solution, earning employee buy-in.

To support the business model shift, Centric's IT leadership realized it needed to overhaul its storage environment. The previous solution was frequently plagued by disk drive failures, forcing the small IT team to work overtime to remedy issues. There was also ongoing concern about running out of storage or the compute power needed for necessary backups.

Customers want organizations like Centric to build a total solution and deliver it to them as a services organization. The world is changing to become services-based.

André Franke

Alliance Manager, Centric

Data protection isn’t just important; it’s essential. If someone hit us with ransomware and encrypted our systems, then we’d have a big problem. We’d risk production, compliance, and customer trust.

André Franke

Alliance Manager, Centric

tick Solution

Scality RING on HPE Apollo 4000 — reliable, flexible, scalable

Centric enlisted the help of HPE and Scality, which led to implementation of the HPE Apollo 4000 and Scality RING storage solution. Employees were initially skeptical of the new environment.
Scality RING storage solution
HPE Apollo 4000

We now have the visibility to see if a data storage node or disk has an issue, which means we have zero downtime.

Edwin Ruiter

IT architect, Centric

Centric set out to deploy a reliable, flexible, and scalable storage solution to ensure continuity, prevent outages, and raise the bar for employee innovation and better customer service. Scality and HPE delivered.

list The Results

Zero downtime, 33% of staff freed up, 25% lower backup costs for customers
25% backup cost reduction
33% staff freed up
0% downtime
25% backup cost reduction for Centric customers
33% staff freed up to work on new projects

The new infrastructure enables Centric to store far more data and manage it in multiple environments, allowing the company to serve more customers at a lower cost than before. Because the new managed backup service is more efficient, a cost reduction of 25% is being passed on to the end user.

We're reducing the storage and backup footprint for our customers, lowering their costs, and allowing them to do better business.

Edwin Ruiter

IT architect, Centric

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