CUSTOMERS & MIDMARKET
Ransomware-proof backups and 167% ROI: How the Salvation Army Switzerland transformed data protection with DE&C + Scality ARTESCA
About DE&C
Digital Education & Consulting (DE&C) is a Veeam Accredited Service Partner specializing in professional backup and disaster recovery solutions. DE&C helps Swiss organizations protect mission-critical data in a market where 99% of companies have fewer than 250 employees. One long-standing customer is the Salvation Army Switzerland, which relies on DE&C for infrastructure and backup services to support its humanitarian mission.
Growing Microsoft 365 and VM backup volumes on a manual, resource-intensive tape system pushed the Salvation Army Switzerland to seek a centralized, future-ready solution with stronger ransomware resilience and faster recovery.
The Salvation Army Switzerland is projected to achieve 167% ROI over five years ($1.67 saved for every $1 invested), with a 96% reduction in manual admin time reclaiming 100+ IT hours annually and immutable, ransomware-proof backups end to end.
The Challenge
Meeting new requirements with trusted partners
Growing Microsoft 365 and VM backup volumes on a manual, resource-intensive tape system pushed the Salvation Army Switzerland to seek a centralized, future-ready solution with stronger ransomware resilience and faster recovery.
As a Veeam Accredited Service Partner (VASP), Digital Education & Consulting (DE&C) helps Swiss organizations protect mission-critical data in a market where 99% of companies have fewer than 250 employees. Cost-efficiency, simplicity, and strong ransomware defense are essential.
One long-standing customer is the Salvation Army Switzerland, which relies on DE&C for infrastructure and backup services to support its humanitarian mission. The Salvation Army Switzerland began seeking a more centralized and future-ready approach to protecting growing volumes of Microsoft 365 and VM data.
The existing tape infrastructure had reliably served its purpose for years, but new goals around ransomware resilience and recovery speed prompted a modernization. Backup volumes were growing, and the manual nature of tape consumed valuable IT resources.
Improving recovery times was also a key objective. DE&C set out to identify a next-generation solution that would be both affordable and enterprise-ready — able to provide immutable, ransomware-proof backups without adding complexity.
Verifying data integrity with tape involved a certain amount of manual effort. We wanted something that would automate those processes and give customers peace of mind.
Doron William
Founder & CEO, DE&C
Data protection isn’t just important; it’s essential. If someone hit us with ransomware and encrypted our systems, then we’d have a big problem. We’d risk production, compliance, and customer trust.
Doron William
Founder & CEO, DE&C
Solution
Scality ARTESCA: Enterprise-grade ransomware protection, sized right for every customer
In Scality, DE&C found a partner aligned with customer realities: modern ransomware defense, simplicity, and scalability without enterprise-level overhead.
For the Salvation Army Switzerland, DE&C deployed Scality ARTESCA S3 object storage as the central repository for both Veeam Backup & Replication and Veeam Backup for Microsoft 365. Data is written directly to ARTESCA over S3, with immutability and Scality's CORE5 cyber-resilience capabilities safeguarding it from the moment it's created.
The solution integrated seamlessly into existing Veeam workflows — no custom parameters or added complexity required. This ease of deployment enables DE&C to deliver immediate value to clients while future-proofing their backup environment.
Scality ARTESCA S3 object storage
Veeam Backup & Replication
Veeam Backup for Microsoft 365
20 TB single node, scalable to petabytes
One of the big benefits for our customers is that they can use ARTESCA with Veeam directly. Configuration is simple and swift — we didn't have to change anything in the existing setup. That's a real advantage for us as a service provider.
Doron William
Founder & CEO, DE&C
Customers can start small — with as little as 20 terabytes on a single node — and scale seamlessly to petabytes as needs evolve. This flexibility is especially valuable for organizations like the Salvation Army Switzerland, which expect continued data growth over time.
With ARTESCA, we can handle all of our customers' needs, whether it's a single node or a six-node cluster. When the customer grows, the solution grows with them.
Doron William
Founder & CEO, DE&C
Automation also plays a key role. Backup and restore processes now require no manual intervention, and testing is performed automatically every week. In rare cases where a full metadata resync is required, ARTESCA's performance ensures recovery time objectives (RTOs) stay short — an important safeguard for mission-driven organizations. Throughout the process, DE&C has been able to rely on Scality's expertise to address customer needs and ensure smooth deployment.
Thanks to ARTESCA, recovery is faster and more predictable, even in challenging scenarios,
Doron William
Founder & CEO, DE&C
The Results
Automation, resilience, and measurable ROI
167% ROI over five years
96% reduction in manual admin time
100+ IT hours reclaimed annually
$1.67 saved for every $1 invested
Immutable, ransomware-proof backups end to end
With ARTESCA in place, the Salvation Army Switzerland has modernized its backup environment, moving from labor-intensive processes to fully automated, policy-driven protection. Admin time has dropped by 96%, freeing IT staff for higher-value initiatives that directly support the organization's mission.
Just verifying backup integrity on tape could take hours. With ARTESCA, the entire process is automated and validated weekly. Administration time has been greatly reduced — from weeks previously to just a few hours per year.
Doron William
Founder & CEO, DE&C
The financial outlook is equally compelling. By streamlining operations and reducing infrastructure overhead, the Salvation Army Switzerland is projected to achieve 167% ROI over five years — returning more than one-and-a-half in savings for every franc invested.
For DE&C, the project reinforced their ability to deliver best-in-class solutions to customers across Switzerland. And for the Salvation Army, success also came from having the right technology paired with the right expertise: the combination of Scality's local team working alongside DE&C ensures they have a ransomware-resilient solution that is both reliable and tailored to their needs.
ARTESCA gives our customers, like the Salvation Army Switzerland, a solution that's enterprise-grade yet right-sized for their needs. It's ransomware-proof, easy to manage, and grows with them. That combination is why we confidently recommend it not only to clients, but to other service providers as well.
Doron William
Founder & CEO, DE&C
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