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SCALITY RECRUITS…

Technical Writer

A Technical Writer at Scality works to conceptualize, create, and maintain documentation pertaining to installation and operation of the company’s software offerings. It is expected that the successful applicant be familiar with the concepts, practices and procedures of the technical writing field. Also, the applicant should have a working knowledge in the areas of file and object storage, as well as cloud storage solutions.

The Role

Reporting directly to the Vice-President of Product, this role will drive frequent interactions with Engineers, Sales Engineers and Support teams on the customer facing side as well as Tech-Leads and Architects.
The mission of the Technical Writer will be to:

  • Understand Scality’s products and users
  • Review  and edit documentation changes contributed by other teams
  • Collaborate with Scality’s engineers, product managers and technical support agents to develop and improve the documentation
  • Maintain and improve the documentation processes
  • Document new features and incorporate customer feedback on existing documentation
  • Increase the quality of Scality’s overall documentation set, including various customer-facing products, such as PDF publications and online help (standalone and contextual)
  • Conceptualize and create flow diagrams and light graphic artifacts
  • Work cooperatively and participate in stand-up meetings with Scality product development and support teams in accordance with the overall product delivery schedule
  • Analyze existing and prospective content, focusing on re-use and single-sourcing opportunities

Desired Skills & Experience

  • University degree or accredited certification in a technical communications or engineering field.
  • Experience as: Technical Writer, Content Editor, or Support preferably in complex software products
  • Strong knowledge of Agile / Lean development methodology
  • Should the applicant add Software defined object storage and distributed file systems knowledge to this skill set that’d be even better.

Technical Skills

  • Demonstrated high-level English technical writing ability
  • Familiarity with version-control systems (Git, GitHub, Bitbucket…)
  • Familiarity with CSS and HTML – Python and JavaScript  would be appreciated
  • Organization and prioritization skills
  • Proficiency in UNIX/Linux and cloud environments
  • Wide communication proficiency, required for working with various technical personnel (Engineering, R&D, Customer and Technical Service)
  • A resolute demeanor, coupled with the ability to work autonomously as part of a globally-dispersed documentation team
  • Talent for aligning with target audience
  • Skill in converting technical jargon to clear and concise language
 

“Work hard, play hard, eat well, and AMAZE the customer!”

Scality is an industry leader in software-defined and multi-cloud storage at petabyte-scale. Founded in 2009, Scality has deployed software-based storage solutions that deliver billions of files to more than two hundred million users daily with 100% availability. Scality’s customers include four of the top ten cable operators in the US, the second largest Telco in France, leading operators in Japan, leading television network in Germany, and the second largest online video site in the world.
Learn more about Scality on our Careers page, and follow us on Linkedin, Twitter & Glassdoor to stay up to date on jobs and company news. Also, you can get an inside look into the culture and life at Scality (via The Muse).

Scality Perks

OPPORTUNITIES

Our business spans the globe—we maintain regional offices around the U.S., in Europe, and in the Far East. Employees can take advantage of short rotations to overseas offices. International relocation is also a possibility for some positions and roles.

WELLBEING

At Scality, we support employees in living healthy, fulfilled, and balanced lives—not just because it fosters productivity, but because it’s the right thing to do. We encourage physical fitness with a Sports Allowance Program that reimburses employees for gym membership and athletic equipment. We also sponsor employee participation in high-level and charity-related sports competitions.

ASSISTANCE

Scality supports the employees in our ranks who provide care for dependents. In the U.S., we offer our employees the option to participate in a flexible spending account, lowering their tax obligation by diverting pre-tax dollars to child care or caring for other qualified dependents. For European employees, Scality provides for the cost of nursery school and daycare.

DEVELOPMENT

In a world where technology and markets evolve almost overnight, learning is a lifelong undertaking. We help our employees broaden their skills by sponsoring attendance at industry events, educational conferences, and technical seminars. We underwrite training in key foreign languages as well.

RESPONSIBILITY

Scality takes an abiding interest in the communities where we work and do business. We have a donation-matching program for employee contributions to approved charities and non-profits. We also promote and support initiatives to improve the social, cultural, and natural environment

SURROUNDINGS

Our employees live, work, and play in some of the world’s most exciting, invigorating hubs of technology, culture, and commerce—including San Francisco, Washington DC, Paris, London, Tokyo, and Singapore.

DISCOVER SCALITY CAREERS

01. Jobs at Scality

Find our full list of career opportunities

02. Life at Scality

Innovation, thinking big and teamwork.

03. Kudos

Talent and rewarding accomplishment.

04. Diversity

Diversity is key to challenging ourselves.

SAN FRANCISCO, USA

149 New Montgomery Street, Suite 607
San Francisco, CA, 94105
Email: sales.us@scality.com
Telephone: +1 (650) 356-8500
Fax: +1 (650) 356-8501
Toll Free: +1 (855) 722-5489


PARIS, FRANCE

11 rue Tronchet
75008 Paris, France
Email: sales.eu@scality.com
Telephone: +33 1 78 09 82 70


WASHINGTON, D.C., USA

43777 Central Station Drive, Suite 410
Ashburn, VA 20147, USA
Email: sales.us@scality.com
Toll Free: +1 (855) 722-5489

TOKYO, JAPAN

Otemachi Bldg. 4F, 1-6-1, Otemachi
Chiyoda-ku Tokyo, 100-0004 Japan
Email: sales.japan@scality.com
Telephone: +81-3-4405-5400


LONDON, UNITED KINGDOM

Quadrant House, Floor 6
4 Thomas More Square
London, United Kingdom, E1W 1YW
Email: sales.eu@scality.com
Telephone: +44 203 795 2434

Products

The most powerful data storage platform.

Protect, search and manage your data on any cloud.

RING

ON PREMISES, PRIVATE CLOUD STORAGE SOLUTION

ZENKO

DATA MANAGEMENT ACROSS
MULTIPLE CLOUDS

NAS ARCHIVER

TIER INACTIVE DATA FROM NAS TO SCALITY RING

Hardware Alliances

Delivering fully integrated solutions.

Learn More

Read about Scality data storage and management solutions.