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SCALITY RECRUITS…

Customer Solutions Engineer

The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.

BS or MS degree in Computer Engineering, Computer Science, or equivalent

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The Role

 
The role of CSE will assist our sales team throughout the customer selection process: participate in the design of solutions, run technology showcases or proof of concepts at customer sites and, where appropriate, provide consulting.
As part of the Services team, the CSE will also provide integration, consulting, training, support and post-sales professional services to our growing list of industry clients. As secondary objectives, the CSE will interact with the product organization to discuss new features required by customers.
 
As part of a fast growing and international team, the candidate should be prepared for challenges, autonomy, fun, sport and travel!

Technical Skills

  • Significant understanding of Linux Operating System architecture (minimum of 5 years of experience operating Linux platforms)
  • In depth hands on UNIX/Linux system administration skills and experience in managing large scale distributed environments (minimum of 5 years)
  • Significant understanding of hardware, specially x86 platforms, including RAID architecture and file systems.
  • Experience on storage environment (NAS, SAN, RAID, distributed file system, object storage, Restful API, Amazon S3)
  • Solid networking knowledge: low level networking concepts, bridging, bonding, vlan, TCP/IP
  • Knowledge of High Availability environment (distributed system, load balancing, cloud platforms)
  • Knowledge with Web Servers, Backups, Email, Package Management, Monitoring in a large scale production environment
  • Scripting skills (Python, Perl, Shell), Development skills in C/Java is definitely a plus

Interpersonal Skills

  • Ability to create high-quality technical and business documentation, including complex responses to RFP/RFQ/RFIs, deliver Statement of Work.
  • Ability to present complex solutions in a business-oriented approach
  • Ability to understand and report customer needs
  • Positive relationship skills, both towards internal customers (sales) and external customers (service providers)
  • Manage multiple tasks and projects simultaneously
  • Must be adaptable, flexible, and able to work with minimum supervision
  • Be part of a startup empowered to deliver world class customer service and expertise

“Work hard, play hard, eat well, and AMAZE the customer!”

Scality is an industry leader in software-defined and multi-cloud storage at petabyte-scale. Founded in 2009, Scality has deployed software-based storage solutions that deliver billions of files to more than two hundred million users daily with 100% availability. Scality’s customers include four of the top ten cable operators in the US, the second largest Telco in France, leading operators in Japan, leading television network in Germany, and the second largest online video site in the world.
Learn more about Scality on our Careers page, and follow us on Linkedin, Twitter & Glassdoor to stay up to date on jobs and company news. Also, you can get an inside look into the culture and life at Scality (via The Muse).

Scality Perks

OPPORTUNITIES

Our business spans the globe—we maintain regional offices around the U.S., in Europe, and in the Far East. Employees can take advantage of short rotations to overseas offices. International relocation is also a possibility for some positions and roles.

WELLBEING

At Scality, we support employees in living healthy, fulfilled, and balanced lives—not just because it fosters productivity, but because it’s the right thing to do. We encourage physical fitness with a Sports Allowance Program that reimburses employees for gym membership and athletic equipment. We also sponsor employee participation in high-level and charity-related sports competitions.

ASSISTANCE

Scality supports the employees in our ranks who provide care for dependents. In the U.S., we offer our employees the option to participate in a flexible spending account, lowering their tax obligation by diverting pre-tax dollars to child care or caring for other qualified dependents. For European employees, Scality provides for the cost of nursery school and daycare.

DEVELOPMENT

In a world where technology and markets evolve almost overnight, learning is a lifelong undertaking. We help our employees broaden their skills by sponsoring attendance at industry events, educational conferences, and technical seminars. We underwrite training in key foreign languages as well.

RESPONSIBILITY

Scality takes an abiding interest in the communities where we work and do business. We have a donation-matching program for employee contributions to approved charities and non-profits. We also promote and support initiatives to improve the social, cultural, and natural environment

SURROUNDINGS

Our employees live, work, and play in some of the world’s most exciting, invigorating hubs of technology, culture, and commerce—including San Francisco, Washington DC, Paris, London, Tokyo, and Singapore.

DISCOVER SCALITY CAREERS

01. Jobs at Scality

Find our full list of career opportunities

02. Life at Scality

Innovation, thinking big and teamwork.

03. Kudos

Talent and rewarding accomplishment.

04. Diversity

Diversity is key to challenging ourselves.

SAN FRANCISCO, USA

149 New Montgomery Street, Suite 607
San Francisco, CA, 94105
Email: sales.us@scality.com
Telephone: +1 (650) 356-8500
Fax: +1 (650) 356-8501
Toll Free: +1 (855) 722-5489


PARIS, FRANCE

11 rue Tronchet
75008 Paris, France
Email: sales.eu@scality.com
Telephone: +33 1 78 09 82 70


WASHINGTON, D.C., USA

43777 Central Station Drive, Suite 410
Ashburn, VA 20147, USA
Email: sales.us@scality.com
Toll Free: +1 (855) 722-5489

TOKYO, JAPAN

Otemachi Bldg. 4F, 1-6-1, Otemachi
Chiyoda-ku Tokyo, 100-0004 Japan
Email: sales.japan@scality.com
Telephone: +81-3-4405-5400


LONDON, UNITED KINGDOM

Quadrant House, Floor 6
4 Thomas More Square
London, United Kingdom, E1W 1YW
Email: sales.eu@scality.com
Telephone: +44 203 795 2434

Products

The most powerful data storage platform.

Protect, search and manage your data on any cloud.

RING

ON PREMISES, PRIVATE CLOUD STORAGE SOLUTION

ZENKO

DATA MANAGEMENT ACROSS
MULTIPLE CLOUDS

NAS ARCHIVER

TIER INACTIVE DATA FROM NAS TO SCALITY RING

Hardware Alliances

Delivering fully integrated solutions.

Learn More

Read about Scality data storage and management solutions.